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Frequently Asked Questions:

1) Is Classify Year 2000 compliant?

2) I installed the trial version of Classify for Outlook and now I want to remove it.  How do I do that?

3) Why can't I insert a classification into an HTML message?

4) Why doesn't Classify work when I select Word as the e-mail editor?

5) Why does Classify print "Look for Classification Marking in Message Body" when I print from Print Preview?

6) How do I install the CLASSIFY.TXT file on a network drive?

7) Does Classify for Outlook work with Outlook Express?

8) I installed the trial version of Classify for Outlook and need to change the default classifications.  How do I do that?

9) When I try and insert a classification into an HTML message I get a warning message.  How do I prevent that?

10) I can't insert TAB characters in HTML messages after I install Classify for Outlook.  How do I fix that?

11) What is different between my current version and the latest release?

 

1) Is Classify Year 2000 compliant?

Yes, neither Classify for Exchange nor Classify for Outlook contain any code that either accesses or performs any calculation on the system date or time.

 

2) I installed the trial version of Classify for Outlook and now I want to remove it.  How do I do that?

Make sure Outlook is not running.  Then open the Windows Control Panel and select Add/Remove Programs.   Next select the entry Classify for Outlook and remove it.

 

3) Why can't I insert a classification into an HTML message?

You probably need to upgrade your version of Classify for Outlook.  Versions 8.3 and earlier did not support HTML message formatting.  Versions 8.4 and later do.

 

4) Why doesn't Classify work when I select Word as the e-mail editor?

When you are using Word as the e-mail editor you are completely removed from Outlook functionality. (Notice that the menu bars and toolbars change?) That means that Classify will not work. When you hit send, Word passes the message body over to the mail spooler interface in Outlook. Classify can check the classification string at that point, but if the classification isn't there then Classify aborts the send operation and the user is sent back in the Word user interface.  If classification insertion is required for WordMail, a Word macro is recommended.

 

5) Why does Classify print "Look for Classification Marking in Message Body" when I print from Print Preview?

There is a bug in Microsoft Outlook.  If you print a page using File/Print Preview/Print or
File/Page Setup/Memo Style/Print, Outlook forgets to notify any client extensions that it intends to print a page.  Since Classify is not  notified of the print operation, it can't update the Header/Footer and Outlook uses the default Header/Footer setting of Look for Classification Marking in Message Body.  Microsoft was aware of this problem before the release of Outlook 2000 but chose not to correct the problem in either Outlook 2000 or Outlook 2002.

 

6) How do I install the CLASSIFY.TXT file on a network drive? During setup I had the choice to select a local copy or a shared network copy, yet when I choose network copy it didn't prompt me for a network share (it just copied the file to the local hard disk). Am I doing something wrong?

It sounds like you didn't select BROWSE.

The steps for a network installation are as follows:

1) Map a local drive letter to the network share you want to use.
2) Run the Classify setup program and select "Existing copy on a network drive"
3) Select "Browse"
4) From the "Drive" list select the letter you mapped in step 1
5) Complete the Classify installation.
6) Copy CLASSIFY.TXT to the shared directory.

The setup program will convert the drive letter into a UNC name in the form \\server\share_name\

You can see this in the registry key:

[HKEY_CURRENT_USER\Software\Microsoft\Exchange\Client\Extensions\Classify for Outlook\ClassificationPath]

 

If your server has a write protected directory, then edit these keys on the user's workstation to point to the shared directory where CLASSIFY.TXT is stored.

[HKEY_CURRENT_USER\Software\Microsoft\Exchange\Client\Extensions\Classify for Outlook\ClassificationPath]
[HKEY_LOCAL_MACHINE\SOFTWARE\Mark Wilson Software\Classify for Outlook\8.8\DefaultPath]

 

7) Does Classify for Outlook work with Outlook Express?

Microsoft Outlook and Outlook Express are different products. Classify works with all versions of Microsoft Outlook (which is a component of Microsoft OIffice). Outook Express (msimn.exe) is Microsoft Internet Mail and News with an updated product name. MSIMN does not support Outlook Addins or Exchange Client Extensions.

 

8) I installed the trial version of Classify for Outlook and need to change the default classifications.  How do I do that?

When you run Classify.exe it unzips the installation files and copies them to the directory
\Program Files\Mark Wilson Software\Classify for Outlook\. The default classification list is in a subdirectory in the file
.\Text Files\Classify.txt. Typically a system administrator would edit this file to be site specific and then run Classify for Outlook.msi from the directory
\Program Files\Mark Wilson Software\Classify for Outlook\ to install for all users.

Your options are to:
a) for the current user, edit the working copy at \Program Files\Microsoft Office\<Office version>\ADDINS\Classify\Classify.txt or
b) for all users, edit the master file \Program Files\Mark Wilson Software\Classify for Outlook\Text Files\Classify.txt and
re-run \Program Files\Mark Wilson Software\Classify for Outlook\Classify for Outlook.msi

 

9) When I try and insert a classification into an HTML message I get the following warning:

How do I prevent that?"

Outlook 2002 and Outlook 2003 include security features designed to prevent malicious code from extracting e-mail addresses from the body of an e-mail message. A security message is displayed when an add-in accesses the message body using the Outlook Object Model. Since Classify for Outlook needs to read the message body in order to check for a security classification, older versions of Classify for Outlook will trigger this warning. This security message was first included in Microsoft Office Outlook 2003, but it has been added to Microsoft Office XP Service Pack 3 (SP3) to provide an additional reduction in possibility of malicious code being able to access e-mail addresses.

If you are using Outlook 2003, upgrade your copy of Classify for Outlook to version 8.8.19 or later.

If you are using Outlook 2002 and have installed Office SP3, upgrade your copy of Classify for Outlook to version 8.8.19 or later, and then contact Microsoft Product Support to obtain and install a post SP3 hot fix KB-883924.

 

10) I can't insert TAB characters in HTML messages after I install Classify for Outlook.  How do I fix that?

There is a known problem with both Outlook 2002 and Outlook 2003 when Outlook Add-ins are used to modify the message body. Microsoft has developed patches for both versions of Outlook to correct the issue. To obtain the patches, please contact your local Microsoft Product Support group.

   Outlook 2002 users should ask for hot fix KB-900461

   Outlook 2003 users should ask for hot fix KB-898457.

 

11) What is different between my current version and the latest release?

Revision history: 

8.0.00  First Public Release (1/7/98) 
8.0.01 Bug Fix: Fixed problem sending mail from within Office™ 97 applications (7/8/98)
8.0.02 Updated for Outlook™ 97 Service Release 2 and Outlook™ 98 Service Update 2 (22/9/98) 
8.0.03 Bug-fix: for NT installation when several users access one workstation (27/9/98)
8.0.04 Bug-fix: for Reply/Forward option inserting incorrect classifications (14/10/98)
8.1.05 Added the capability to check outbound messages in WordMail and HTML format (8/11/98)
8.2.06 Added partial support for custom forms and fixed Phantom Message bug on Windows® NT (22/12/98)
8.2.07 Added support for DMS™ 2.0 message forms (17/2/99)
8.3.08 Added support for colour mapping of classifications (3/5/99)
8.4.09  Added support for HTML format (7/11/99)
8.4.10  Bug-fix: for Reply/Forward in Outlook™ 97 (14/03/00) 
8.5.11 Added support for AUTODIN style classification (18/04/00)
8.6.12 Added support for printing classification Headers and Footers (29/12/00)
8.6.13 Added support for Outlook™ 2002 (14/05/01)
8.7.14  Added support for bilingual classifications (30/11/01)
8.7.15  Added support for optional declassification marking (14/11/02)
8.7.16  Added support for DMS™ 3.0 message forms (01/04/03)
8.7.17  Added support for Outlook™ 2003 (02/01/04)
8.7.18  Extended declassification support for EO13292 (01/06/04)
8.8.19  Improved support for Outlook™ 2003 (18/08/04)
8.8.20  Bug fix for DMS™ 3.0 P772 message forms (01/12/04)
8.8.21  Bug fix for Exchange Event ID: 9646 (14/01/05)
8.8.22  Support for classification trailers and SMTP X-Headers added (17/03/05)
8.8.23  Bug fix: Memory allocation error and HTML Public folder support (23/05/05)
8.8.24  Support for release by country (18/02/06)
8.8.25  Enterprise Vault support and FOUO disclaimer bug fix (03/09/06)
8.8.26  Support for Outlook 2007 (28/05/07)
8.8.27  Improved installer for Outlook 2007 and Vista (18/02/08)
8.8.28  Custom build for USN/USMC (22/09/08)
8.8.29  Fixed Outlook 2007 cursor problem and added support for NXPowerLite (23/12/08)
8.8.30  Fixed Outlook 2007 incompatibility with MAPI32.DLL 6.5.6944.0 (27/02/09)
8.8.31  Fixed ALLUSERS Windows Installer issue (08/03/10)
8.8.32  Fixed issues with NATO custom forms and subject marking (01/09/11)
8.8.33  Added support for a caveat at the end of the message (26/10/12)

 

If the answer to your question isn't listed here contact Classify Technical Support.